🔒 p88 Privacy Policy

The data controller for all personal data processed in connection with the p88 platform at p88.lat is the operator of the p88 brand. When this Privacy Policy refers to "p88", "we", "us" or "our", it refers to the p88 platform operator. When it refers to "you" or "your", it refers to any individual who accesses, registers on, or uses the p88 platform.

If you have any questions about how p88 handles your personal data, or wish to exercise any of the rights described in this Policy, please contact us at [email protected] (displayed as plain text — not a clickable link).

p88 collects personal data across several touchpoints. The categories of data we collect include:

2.1 Registration Data. When you create a p88 account, we collect your chosen username, registered Pakistani mobile number, date of birth, and any other information you voluntarily provide during the registration process. Your mobile number is used for OTP-based account verification and, where enabled, two-factor authentication.

2.2 Identity & KYC Data. To comply with our verification obligations and to process withdrawals, p88 collects identity documents submitted during the KYC process. For Pakistani players this typically includes: National Identity Card (CNIC) number and scan, Passport details, or Driver's Licence details, together with a selfie or liveness check where required.

2.3 Financial Data. p88 collects details of payment methods used for deposits and withdrawals, including JazzCash account numbers, Easypaisa registered mobile numbers, HBL/UBL/Meezan/Bank Alfalah account references, USDT TRC20 wallet addresses, and masked Visa/Debit card details. Full card numbers are not stored by p88; card data is processed by our PCI-DSS compliant payment processors.

2.4 Transaction & Gaming Data. p88 records all deposits, withdrawals, bets placed, games played, bet amounts, win/loss outcomes, session durations, and related activity data. This data is used to operate the platform, prevent fraud, and fulfil regulatory obligations.

2.5 Technical Data. When you access p88, we automatically collect technical information including: IP address, device type and model, browser type and version, operating system, referring URL, pages visited, time spent on pages, and general geographic region. This data is collected via server logs and cookies (see Section 7).

2.6 Communications Data. If you contact p88 support via live chat, email, or any other channel, we retain records of that correspondence including your contact details and the content of the communication.

p88 uses the personal data we collect for the following purposes:

• Account creation and management: To register your p88 account, verify your identity, and manage your account settings and preferences.
• Service delivery: To process bets, execute deposits and withdrawals in PKR, display your balance, and deliver the full range of p88 gaming and betting services.
• KYC compliance: To verify your identity and age before processing withdrawals, and to fulfil any applicable regulatory obligations regarding player verification.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, and other illegal or prohibited conduct on the p88 platform.
• Responsible gaming: To monitor gaming behaviour patterns that may indicate problem gambling and to administer self-exclusion, cooling-off periods, and deposit limit settings requested by players.
• Customer support: To respond to your enquiries, complaints, and support requests efficiently and accurately.
• Platform improvement: To analyse usage patterns, troubleshoot technical issues, and improve the p88 platform experience.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent to receive such communications. You may opt out at any time from account settings.
• Legal compliance: To comply with any applicable legal obligations, court orders, or regulatory requirements that may require disclosure of your data.

p88 processes personal data on the following legal grounds:

4.1 Contractual Necessity. Processing of registration data, financial data, KYC data, and gaming/transaction data is necessary for the performance of the contract between p88 and you as a registered player — specifically to provide the p88 platform services and process your transactions.

4.2 Legal Obligation. Certain data processing activities — particularly KYC identity verification and the maintenance of transaction records — are carried out to comply with applicable legal and regulatory obligations.

4.3 Legitimate Interests. p88 processes technical data and communication data on the basis of our legitimate interests in operating a secure, fraud-free platform and providing effective customer support.

4.4 Consent. Where processing is based on consent — for example, marketing communications — you may withdraw your consent at any time by updating your p88 account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

KYC data — including copies of identity documents such as CNIC, passport, or driver's licence — is treated with the highest level of sensitivity within the p88 data environment. This data is:

• Collected solely for the purposes of verifying player identity, confirming minimum age (18+), and processing withdrawal requests;
• Stored in encrypted form with access restricted to authorised p88 compliance personnel only;
• Not shared with third parties except where required for compliance verification by our licensed verification partners or by applicable law;
• Retained for the period required by applicable law following account closure, after which it is securely deleted;
• Never used for marketing purposes or shared for commercial purposes with any third party.

Pakistani players submitting CNIC details should be aware that p88 verifies that the submitted CNIC matches the name and date of birth provided during registration. Discrepancies will result in the KYC submission being rejected and the player being asked to resubmit.

6.1 p88 processes payment transactions via third-party payment service providers including the operators of JazzCash, Easypaisa, and the acquiring banks associated with Pakistani bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah) and Visa/Debit card processing. Each payment provider operates under its own privacy policy and data processing agreements.

6.2 p88 retains a record of payment method identifiers (such as the last four digits of a card, or the mobile number associated with a JazzCash/Easypaisa account) for the purposes of processing withdrawals to the same method used for deposits, and for fraud detection.

6.3 Full card numbers, CVV codes, and full banking credentials are not stored by p88. These are processed exclusively by our PCI-DSS compliant payment partners and are never transmitted to or stored on p88 servers.

6.4 USDT TRC20 wallet addresses provided for cryptocurrency withdrawals are stored for transaction processing purposes and are treated as personal data under this Policy.

p88 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used on p88.lat include:

• Essential cookies: Required for the platform to function — these enable login sessions, maintain your account state, and remember your preferences. They cannot be disabled.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use p88 — page visit frequency, time spent, navigation paths — to help us improve the platform.
• Security cookies: Used to detect and prevent fraudulent or suspicious activity, including bot detection and session integrity verification.
• Preference cookies: Used to remember settings you have configured on the platform, such as language or display preferences.

You can manage cookie preferences via your browser settings. However, disabling essential cookies will prevent the p88 platform from functioning correctly. p88 does not use third-party advertising or retargeting cookies from external ad networks.

p88 does not sell your personal data to third parties. We may share your data in the following limited circumstances:

8.1 Payment Processors. Transaction data is shared with payment service providers (JazzCash, Easypaisa, banking partners) strictly to the extent necessary to process your deposits and withdrawals.

8.2 KYC Verification Partners. Identity document data is shared with licensed identity verification service providers for the purpose of completing KYC checks.

8.3 Game Providers. Game studios whose products are hosted on p88 may receive technical session identifiers necessary to deliver the game. They do not receive your full personal or financial profile.

8.4 Legal & Regulatory Disclosure. p88 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, a court order, or where we believe disclosure is necessary to prevent fraud, money laundering, or other serious illegal activity.

8.5 Business Transfers. In the event of a merger, acquisition, or asset sale involving p88, player data may be transferred to the acquiring entity. You will be notified of any such transfer that materially affects how your data is processed.

All third-party data processors engaged by p88 are bound by data processing agreements requiring them to handle your data in accordance with applicable data protection standards.

p88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention standards:

• Active account data: Retained for the full duration of your p88 account and for a minimum of 5 years following account closure, to meet regulatory and legal requirements.
• KYC documents: Retained for the period required by applicable law following account closure — typically a minimum of 5 years.
• Transaction records: Retained for a minimum of 5 years following the transaction date.
• Support communications: Retained for 3 years following the last communication, or longer if the matter remains unresolved or subject to legal proceedings.
• Technical/log data: Typically retained for 12 months, after which it is aggregated or deleted.

Where data is no longer required, p88 takes reasonable steps to securely delete or anonymise it.

p88 implements technical and organisational measures appropriate to the risk level of the data being processed. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the p88 platform;
• Encryption of sensitive stored data including KYC documents and payment identifiers;
• Access controls restricting data access to authorised personnel only, on a need-to-know basis;
• Regular internal security reviews and monitoring of platform systems for suspicious activity;
• Incident response procedures in place to handle any data security breach in a timely manner.

While p88 takes data security seriously, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that poses a risk to your rights and freedoms, p88 will notify affected users as required by applicable law.

Subject to applicable law, you have the following rights in relation to your personal data held by p88:

• Right of access: You may request a copy of the personal data p88 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected — subject to p88's legal retention obligations.
• Right to restrict processing: You may request that p88 restricts processing of your data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract and is carried out by automated means, you may request your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including for direct marketing purposes.

To exercise any of these rights, contact p88 support at [email protected] (plain text, not clickable). We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.

p88 uses gaming activity data — including session frequency, stake patterns, deposit frequency, and balance history — to monitor for indicators of problem gambling. Where our responsible gaming monitoring flags an account of concern, authorised p88 responsible gaming personnel may review the account to determine whether intervention is appropriate.

Self-exclusion data is treated with strict confidentiality. When you activate self-exclusion via your p88 account, your account status is updated immediately and you are removed from marketing communication lists. Self-exclusion data is retained for the full duration of the exclusion period and for a reasonable period thereafter, to prevent re-registration.

p88 does not use your responsible gaming data for any commercial purpose. This data is processed solely to protect player welfare and fulfil p88's responsible gaming obligations.

The p88 platform is strictly intended for adults aged 18 years or older. p88 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from an individual under 18, we will take immediate steps to delete that data and close the associated account. Any deposits held in such an account will be returned.

If you are a parent or guardian and have reason to believe that a minor has registered on the p88 platform, please contact support at [email protected] immediately.

p88 reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered users via in-platform notification or email to the address or mobile number on file, with reasonable notice prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will reflect the date of the most recent revision. Your continued use of the p88 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and contact support to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or p88's data practices, please contact our support team. We are available 24/7 via live chat on the p88 platform, and can be reached by email as shown below. We aim to respond to all data-related enquiries within 5 business days.